Shipping Policy

All online orders purchased through Louies Locker Room have a flat rate for shipping of $7.99 within the continental U.S. All orders within the continental United States are shipped through UPS. For any shipping outside of the continental U.S., please contact us so that we can provide you with a cost for your purchase.

Orders will arrive within 5-10 business days from the date of purchase. Please allow up to 5 business days to prepare your package for shipping. Larger orders may require 2-4 additional days to process.

"Hold for Pickup"

If you live nearby and would prefer not to pay for shipping, you don't have to! We now have a "Hold for Pickup" option that you can select at Checkout. Select this option, and we will hold your package for pickup at our office (room 182) in the Fieldhouse on GVSU's Allendale campus. Please call 616-331-3260 with questions or directions. Due to limited space, we will hold your package for 5 business days. Please allow 5 business days for picking and packing your order before stopping to pick it up. You will recieve an email notification when your package is ready for pick up.

Returns and Exchanges

Returns and exchanges can be brought to the GVSU Athletic Ticket Office located inside the GVSU Fieldhouse on the Allendale Campus.

Returns and exchanges for online purchases can also be sent to the following address:

GVSU Athletics - GVSU Team Shop
Attn: Returns & Exchanges
1 Campus Drive; 192FH
Allendale, MI 49401

Receipt must be included when making a return/exchange.

Merchandise may be returned or exchanged within 30 days of purchase. Any returned merchandise must be in its original condition with tags attached. We hold the right to refuse returns that have been worn or have proof of wear)

You are soley responsible for the cost of shipping for all returns

** All EVENT purchases are final sale, no returns or exchanges will be accepted.